Return Policy
Get in touch with the PB&T team—we’re here to help you navigate every step of the sales process. Whether you have questions about our inventory, need expert advice, or want to schedule a viewing, our friendly and knowledgeable staff are just a call or message away. Reach out today and let’s get you on the water with confidence.
Return & Cancellation Policy
Power Boats and Tenders LLC (“PB&T”) sells new inflatable boats and marine equipment, many of which are custom-configured at the time of purchase.
Boat Sales
All boat sales are considered final once a purchase agreement is executed.
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Boats are often custom-ordered, rigged, or configured to customer specifications.
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As a result, returns are not accepted on boats once an order has been placed.
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Deposits are non-refundable unless otherwise stated in writing.
Cancellations
Order cancellations may be requested prior to delivery. Approval of any cancellation and potential refund is at the sole discretion of Power Boats and Tenders LLC and may be subject to:
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Manufacturer policies
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Work already completed
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Restocking or administrative fees
Defective or Damaged Products
If a boat is delivered with verified manufacturer defects or shipping damage:
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Please notify us within 48 hours of delivery
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We will work directly with the manufacturer to resolve the issue under the applicable warranty
Accessories & Parts
Returns on accessories or parts (if applicable) must be:
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Unused
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In original packaging
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Requested within 14 days of delivery
Return approval is required prior to sending any items back.
Contact
For questions regarding returns, cancellations, or warranty issues, please contact:
Power Boats and Tenders LLC
📧 sales@pb-t.com
📞 772-888-3077